30-day Money Back Guarantee

Should your decide within 30 days (of delivery date) that you do not like the product, your entitled to send it back for a refund or exchange! When you return you will be eligible for: 

 1. An exchange (same, new product) or 

 2. A refund on the order (less shipping cost). 

 To be eligible for the 30 Day Money Back Guarantee, you must meet the following criteria: 

 - Item must be in the original packaging and must not be damaged. 

 - Return must be initiated within 30 days of delivery. 

 - Return shipping is the customer responsibility.

 - Shipping cost is not refundable. 

 - Return must be approved by customer support (do not send back to the address on your package). 

 To return your product, please email us at dns-charms@outlook.com.